1. Introduction & Overview
Kanishka Travel ("we", "us", or "our"), operating at kanishkatravel.com, is committed to respecting and protecting the privacy of our visitors, travelers, and clients. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information when you use our website, enquire about tour packages, or engage our Himalayan travel services.
Last Updated: October 2026
2. Information We Collect
We only collect personal information that is necessary to plan, quote, confirm, and coordinate your tour packages. This includes:
- Contact Details: Your full name, telephone / mobile number, email address, and home city.
- Trip Requirements: Desired destinations (Char Dham, Kedarnath, Badrinath, Auli, Chopta, etc.), travel dates or month, group size, number of adults/children, and vehicle/hotel preferences.
- Communication Records: Enquiries, messages, and calls made via our online forms, direct telephone, WhatsApp, or email.
- Technical & Analytical Data: IP address, browser type, operating system, pages visited, and visit timestamps collected automatically via standard cookies and analytics tools.
3. How We Use Your Information
The information collected is used solely for legitimate business purposes, including:
- Preparing customized travel itineraries, transparent cost estimates, and quotes.
- Booking confirmed services such as verified hotels, homestays, commercial passenger cabs, and tempo travellers.
- Providing real-time route updates, weather advisories, and mountain travel coordination.
- Responding to customer support queries and service feedback.
- Complying with statutory reporting and local mountain administrative regulations.
We never sell, rent, trade, or share your personal information with third-party marketing brokers or advertisers for commercial promotion.
4. Cookies, Analytics & Google Advertising Compliance
Our website utilizes standard cookies, Google Analytics (GA4), and Google Ads conversion tracking tags to evaluate website performance, improve user experience, and measure advertising effectiveness.
- Google Advertising Policies: We adhere to Google's Advertising Policies and requirements for Interest-Based Advertising. Third-party vendors, including Google, may use cookies to serve ads based on prior visits to our website.
- Managing Cookies: You can choose to accept or decline cookies through your browser settings. You may opt out of personalized Google advertising by visiting Google Ads Settings or the Network Advertising Initiative opt-out page.
5. Data Security & Storage
We implement appropriate technical and organizational safeguards to protect your personal details against unauthorized access, alteration, disclosure, or destruction. Our entire website is served over secure HTTPS encryption (SSL). Access to customer data is strictly restricted to authorized staff members directly managing bookings and route support.
6. User Rights & Data Deletion
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your contact records once your travel service is completed. To submit a data request, please email us directly with your details.
7. Contact Information & Grievance Officer
For any questions regarding this Privacy Policy, your personal information, or our service practices, please contact our administrative desk:
Kanishka Travel
Lane No. 2, near Model Academy, Dobhal Chowk, Panchprayag Colony, Nehrugram, Dehradun, Uttarakhand 248001
Phone:
+91 9458951594
Email:
info.kanishkatravel@gmail.com
Support Hours: Monday to Sunday, 7:00 AM - 7:00 PM (24x12 Local Support)